PRIVACY POLICY
1. Introduction
At jamiestaff.com, we are committed to protecting your personal data and respecting your privacy rights. This Privacy Policy outlines our approach to data protection and describes how we collect, use, store, and share your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). We operate with a privacy-first mindset and take the responsibility of processing your data lawfully, fairly, and transparently.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to the jamiestaff.com website and any related services. JamieStaff.com is the data controller responsible for the processing of your personal information. By interacting with our website or services, you acknowledge and accept the practices outlined in this policy and any updates thereto.
For any inquiries regarding this policy or your data, please contact us at [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a. Usage Data: Includes information about your use of our website, such as your IP address, browser type and version, geolocation, pages visited, time and date of access, referral URLs, and session length.
b. Account Data: Includes identifying information you provide when you create an account or interact with our services, such as your name, email address, postal address, and telephone number.
c. Profile Data: Includes your preferences, interests, engagement behavior, browsing history, and purchase records related to our website and services.
d. Communication Data: Includes messages or information you provide when contacting us, such as through customer support, inquiries, or form submissions, including contact history.
e. Technical Data: Includes information from the device you use to access our services, such as device identifiers, operating system version, screen resolution, language settings, and system configurations.
f. Transaction Data: Includes payment-related information and delivery or order fulfillment details (transaction ID, product or service purchased, billing information).
g. Preference Data: Includes your indicated preferences, such as marketing opt-ins, newsletter subscriptions, interests in services or products, and cookie or communication consents.
4. Legal Bases for Processing Personal Data
We process your personal data under the following lawful bases, as permitted under GDPR and CCPA:
– Contractual Necessity: Processing is necessary for the performance of a contract with you or to take pre-contractual steps at your request.
– Legitimate Interests: Where we have a legitimate business interest that does not override your fundamental rights and freedoms (e.g., website security, analytics, communications).
– Consent: Where you have provided explicit consent to process your data for one or more specified purposes (e.g., marketing emails, cookies).
– Legal Obligation: Where processing is necessary to comply with a legal obligation.
5. Your Rights (GDPR and CCPA)
You have the following data protection rights:
– Right of Access: Request access to personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete personal information.
– Right to Erasure (“Right to be Forgotten”): Request the deletion of your personal data under certain circumstances.
– Right to Restriction: Request the limitation of processing of your data in specific situations.
– Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
– Right to Object: Object to the processing of your data based on legitimate interests or direct marketing purposes.
– California Rights (CCPA): California residents have the right to request disclosure of categories and specific pieces of data collected, the right to request deletion of personal data, the right to opt-out of the sale of personal data, and the right not to be discriminated against for exercising these rights.
To exercise any of the above rights, you may contact us via [email protected]. We may need to verify your identity before fulfilling your request.
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal information, including:
– Data encryption during transit and at rest
– Role-based access control and authentication protocols
– Regular system backups and disaster recovery planning
– Employee training on data privacy and security best practices
– Regular audits and monitoring for unauthorized access or suspicious activity
7. International Data Transfers
Where personal information is transferred outside of the European Economic Area (EEA) or California, we ensure that such transfers are conducted in accordance with applicable legal requirements through appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission or data transfer mechanisms recognized under U.S. and international data protection frameworks.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected:
– Usage and Technical Data: up to 12 months
– Account and Communication Data: retained as long as the account is active and up to 3 years after last activity
– Profile and Preference Data: retained as long as relevant to personalization and user settings
– Transaction and Payment Data: retained for a minimum of 7 years for financial compliance
Data may be anonymized and retained in aggregate form for analytics and recordkeeping without identifying individuals.
9. Cookie Policy
jamiestaff.com uses cookies and similar technologies to enhance your browsing experience and collect Usage and Preference Data. The types of cookies we deploy include:
– Essential Cookies: Necessary for website functionality (e.g., user login, shopping cart, data submission).
– Functional Cookies: Improve user experience by remembering choices such as language and region.
– Analytics Cookies: Collect aggregated data on website usage, user behavior, and page performance.
– Performance Cookies: Help us analyze and improve site loading times, responsiveness, and user interactions.
10. Cookie Management and GDPR/CCPA Compliance
You can manage your cookie preferences via our cookie banner or browser settings. Where legally required, we will serve non-essential cookies only after obtaining your explicit consent. You may revoke or change your cookie consents at any time.
In accordance with GDPR and CCPA, you have the right to opt out of non-essential cookie categories and to request that your data not be sold or shared with third parties.
11. Special Protections for Children Under 13
jamiestaff.com does not knowingly collect or solicit personal data from anyone under the age of 13. If we become aware that personal data from a child under 13 has been collected, we will take immediate steps to delete such information. Parents or guardians who believe we may have collected data from a child should contact us at [email protected].
12. Policy Updates and Notifications
We reserve the right to update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. Where appropriate, we will communicate these changes, such as via a notice on our website or direct email contact. Continued use of jamiestaff.com signifies acceptance of such changes.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
We are committed to upholding your rights and maintaining the highest standards of privacy compliance in accordance with GDPR, CCPA, and other applicable data protection laws.